Business Development Checklist
The following list is a logical extension of the "Marketing Mix" pyramid. It is not meant to be an inclusive list for every vertical market and industry; it is to stimulate the background thought process of a web development company behind strategic business development activities.
e-Marketing Mix Activity Chart
Affiliates |
Active |
- Establish target sites and sales goals.
- Determine needed PPC and needed tracking to support
- Pay commissions in a timely fashion.
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Reporting |
Active |
- Phone contact with potential customers identifies needs they have that your product or service meets. When there is a match plus an intention to purchase, you have a qualified lead.
- Phone follow-up with established volume purchasers
- Call promotions and contest winners
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e-Mail Campaign
Development
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Passive
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- Use third party ASP (Applications Service Provider) to manage and maintain list accuracy.
- Be sure to remove names as requested,
- Send mailer to lists purchased from trade organizations or other services,
- Employ mass mailing service such as Value Pak or SuperCoups, and
- A monthly coordinated campaign and messaging will provide the most cost effective contact at an ideal frequency.
- “Send a Friend” link scripting to the web site.
- Past purchaser “exclusive specials”
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Advertising /
Promotions
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Passive |
- Update specials page.
- Product “spotlights”
- Identify and implement “calls to action”
- A free introductory program or limited time special offer may drive business your way.
- Determine need for directory advertising through paid link programs.
- Social 2.0 marketing to promote viral campaigns, using Facebook, Twitter, gadgets.
- “Gift for Purchase” program
- Online chat or direct phone support
- Polling and voting to enhance client usage and prompt return visits.
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Public Relations
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Passive
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- Target trade journals and other publications read by users of your product or service,
- Write press releases describing all significant developments including new product introductions, changes in organization, acquisitions and mergers, and business performance ahead of plan,
- Build mailing list of trade journals and other publications your users read,
- Develop relationships with editors of targeted publications to enhance placement probability. Placing ads in these publications practically ensures publication of your press releases.
- Submit articles and releases to both press release sites and industry directories, to maximize back link potential.
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e-Marketing Development Checklist
Active Components
Affiliate Sales
- Manufacturers Representative Model
- Online Affiliate Model
Account Management
- Territories
- Vertical Markets and Segments
- Account Insulation
- Administration
Reporting, Web Access
- Reporting and Analysis
- Analytics, Installation and Review
- Ranking
Sales-to-Marketing Budget Mix
- Inbound Links
- Tracking Link Partners
- Anchor Text Used
Target Industries, Verticals
- Minimum PR, Site and Page
- Site Usability Studies
Passive Components
Direct Mail
- Message Vehicles
- Newsletters
- Personalized Form Letters
- Product Updates
- New Releases
- ASP (Applications Service Provider)-
- e-Mail House Evaluation List Management
- Branded e-Mail Template
- Messaging, Specials
- Send-to-Friend
- Scheduling
Direct Sales & A/R Databases
- List Brokers
- Web Database
- Internal Broadcast E-mail Scheduling (to opt-ins only)
Advertising, On-Site
- Advertising by Segment Goals & History
- Seasonal Promotions
- Client Specials
- Rotational Specials/Seasonal Banners
- Featured Products, Specials
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Passive Components
Advertising, Off-Site
- Sitemap-G Program
- Directory Maintenance
- Industry Directory Submissions
- Industry Article Writing
- Article Directory Submission
- Back Link Tracking
Use Competition Audit and Rank Audit to
track performance.
Promotions, On-page
- On-site expert, or avatar
- “Dear Abby” expert
- Live Chat
- FAQs
- Polling
- New Products
- Service Ratings
- Incentive for Participation
Videos/Flash Slideshows; “How to”
- Product Line Tour
- Assembly, Factory Tour
- Life Cycle Tour
Inquiry> Sales> Production>
Fulfillment> Satisfaction> Inquiry>
Vendor/Partner “Best Of” page
- Top Listings to Link Partners
- Barter for Back Links
- Give-Aways
Use Competition Audit
to track performance
Promotions, Off-Page
- On-Site Videos
- Post to Social 2.0; Youtube, Myspace
- Submit to Google
- External Partner Link Requests,
to Static Pages
- On-Page “Expert Advice”
- Post to Blogs
- Facebook, Myspace Posts
Use Competition Audit and
Rank Audit to check performance.
Public Relations
- “Expert” and Blog Articles
- Article Re-Writes, for Directory Submission
- Identify Top Niche Industry
Public Relations Directories
- Cost per Submission, Verification
- Rank & PageRank Verifications
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